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Contact Details
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Address
Greenheart International Trading FZE LLC, SPC Free Zone, Sharjah, United Arab Emirates
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Grievance Officer
As per Information Technology Rules, 2021
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, we have appointed a dedicated Grievance Officer for any complaints, concerns, or queries related to our platform, products, or services.
Grievance Officer Contact
🏢 Name: Customer Care, Greenheart International Trading FZE LLC
📧 Email: support@newasnew.ae
📞 Phone:
🕒 Hours: Monday – Saturday, 10:00 AM – 7:00 PM (UAE time)
🏠 Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, SPC Free Zone, Sharjah, United Arab Emirates
📧 Email: support@newasnew.ae
📞 Phone:
🕒 Hours: Monday – Saturday, 10:00 AM – 7:00 PM (UAE time)
🏠 Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, SPC Free Zone, Sharjah, United Arab Emirates
Resolution Timeline: All grievances will be acknowledged within 24 hours and resolved within 15 business days as mandated by the IT Rules 2021.