Refurbished laptops in the UAE — the questions we are asked most
Do you deliver refurbished laptops across the UAE?
Yes. NewAsNew delivers to all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Delivery is free, and payment is taken securely online before dispatch.
Is the warranty valid outside the UAE?
Yes. The 12-month NewAsNew Assured Warranty is honoured in the UAE and India. A laptop bought in the UAE is still covered when its owner travels to or relocates to India, which no other refurbished laptop seller we know of offers.
Can I buy without a UAE mobile number?
Yes. Checkout accepts a mobile number from any country, so newcomers on an Indian, Pakistani, Filipino or other SIM can order in their first week here. Photos and updates can be sent to a WhatsApp number registered anywhere.
What does Grade A Certified mean at NewAsNew?
Grade A Certified means a pre-owned business laptop that passed a 50-point inspection, is fully functional, has only minimal cosmetic signs of use, and has its measured battery health published on the listing — at least 80%.
How much cheaper is a refurbished business laptop than a new one?
NewAsNew Grade A Certified laptops are typically 40–60% below the retail price of an equivalent new machine. Prices currently start around AED 749 for a Core i5 business laptop.
What happens if the laptop develops a fault?
Report it inside the 12-month warranty and NewAsNew arranges free collection anywhere in the UAE, repairs or replaces the unit and returns it. There is also a 14-day return window.
Is the battery covered by the warranty?
Every laptop has its battery health measured and printed on its own product page, at 80% or better, and that measured figure is exactly what you are buying — a number you can hold us to, rather than a word like "good". Batteries are consumables that wear with every charge cycle, so the 12-month warranty covers the laptop itself. If a unit ever arrives below the health stated on its listing, it does not match its description, and that is covered.
Is the charger covered?
Every laptop ships with a charger that has been tested and confirmed working as one of the 50 points. Chargers and cables are consumables, so the 12-month warranty covers the laptop itself — and if one ever arrives faulty, we replace it.
What exactly does the warranty cover?
The laptop itself for 12 months — motherboard, screen, keyboard, trackpad, ports, speakers, webcam, fans, hinges, storage and memory — against hardware faults in normal use, with free collection anywhere in the UAE and a claim you can make in the UAE or in India. So that you know exactly where you stand, the warranty does not extend to physical or liquid damage, the battery, the charger and other accessories, software, or repairs carried out by someone else.